Developing Trust

Community health work is relational, and relationships require trust that doesn’t happen automatically. Culture, language, and lived experience make a difference when they’re shared between CHW and client. When they’re not, that’s when relational skills come in. 

• Practical, field-tested approaches to developing trust
  
• How to engage with genuine humility, work effectively with interpreters, and recognize when your own assumptions are getting in the way
  
• A framework to use with clients without shared experiences, language, culture, or perspective
  

• CHWs working with culturally or linguistically diverse communities
  
• Frontline health workers navigating multilingual or multicultural caseloads
  
• Organizations building culturally responsive care programs