Our Pricing
Simple Monthly Pricing
Essential
$50
/userFor early-stage teams starting with basic documentation and impact tracking
- Initial Onboarding and Training Assistance (up to 2hrs)
- Access to Office Hours & Email Support
- Activity, Flow, & Goal Templates
- External Resources & Referrals
- Pear Suite Mobile Application
- Analytics Dashboard & Reporting Tools
Basic
$100
/userFor growing organizations needing care plans and secure patient communication
Everything in Essential, plus
- Initial Onboarding and Training Assistance (up to 3hrs)
- Expert Customized Activity Templates (up to 2)
- Care Plan Module
- Call Center with 1 Phone Number, Extensions Supported
- SMS Texting & Encrypted Email
Plus
$150
/userFor scaling programs linking care delivery to billing and compliance
Everything in Basic, plus
- Initial Onboarding and Training Assistance (up to 4hrs)
- Expert Customized Activity Templates (up to 5)
- Success Consultations (Biannual)
- AI-Powered Notes Transcription Scribe
- Claims Management & Billing Clearinghouse
- Automated Quality Improvement Reviews
Pro
$200
/userBest for those with complex workflows that need hub or multi-org support
Everything in Plus, plus
- Initial Onboarding and Training Assistance (up to 8hrs)
- Expert Customized Activity Templates (unlimited)
- Success Consultations (Quarterly)
- Same-Day Support (Business Hours)
- Hub & Network Management Tools
- Agentic Outreach Tools (Phone, Text, etc.)
- Electronic Health Record (EHR) Integration (Fee)
- API Access (Fee)
Pear Suite Platform Add-Ons
Onboard and benefit from the platform faster by sub-contracting with the Pear Cares Provider Network and accessing custom training. Your team will be online and making an impact in four weeks.
- If subcontracting through the Pear Cares Provider Network, a 15% percentage-based fee will be applied to reimbursements, prior to payment. Approved providers receive:
– Credentialing Assistance
– Access to Billing & Claims Module
– Compliance & Audit Support
– Provider Care Plan Review & Recommendations
– Ongoing Training & QA feedback
– Health Plan Referrals (when available)
- Custom integrations with Electronic Health Records (EHRs) or other platforms require a one-time fee and ongoing charges based on the level of monthly data transfers
- Specialized training programs and curriculum development
- Additional Platform Configuration & Support ($)
– $750/month – 5 hours/month
– $1,500/month – 10 hours/month
– $3,000/month – 20 hours/month
- 5-7% fee on paid claims (varies depending on scope)
Bulk pricing teams of 10+, nonprofit organizations, and customers who choose annual billing
| Week | Topic | Agenda |
|---|---|---|
| 0 | Pre-Implementation | Organization and User Readiness, Compliance Review |
| 1 | Implementation Kickoff | Workflow and reporting requirements, data conversion |
| 2 | Billing and Reporting | Billing setup and supervision strategy, reporting specs |
| 3 | System Readiness | Super-user testing and feedback, go-live strategy |
| 4 | Onboarding & Go-Live | End-user onboarding, training materials, activation |
| Monthly | Ongoing Check-Ins | Custom platform support to boost utilization |
Try Pear Suite
Ready for more efficient workflows and better outcomes?
Platform Features
All subscription tiers are billed on a month-to-month basis with no upfront implementation costs.
| Essential | Core | Plus | Pro | |
|---|---|---|---|---|
| Monthly Subscription Fee |
$50/user |
$100/user |
$150/user |
$200/user |
|
Each plan includes:
Access to the Pear Suite platform
Implementation Support
|
||||
| Implementation | ||||
| Initial Onboarding Assistance | ||||
| Access to Office Hours and Email Support | ||||
| Customized Activity Templates (By Pear Suite Staff) | ||||
| Customer Support | ||||
| Online Support Tools, Office Hours, & E-Mail Support | ||||
| Biannual Success Consultations (Optional) | ||||
| Quarterly Success Consultations (Optional) | ||||
| Same-Day Support (Business Hours) | ||||
| Platform Features | ||||
| Scripts, Flows, Assessments, and Goals | ||||
| Analytics Dashboard | ||||
| Pear Suite Mobile Application | ||||
| Care Plan Module | ||||
| AI-Powered Notes Transcription Scribe | ||||
| Hub & Network Management Tools | ||||
| Communications Features | ||||
| Call Center with One (1) Phone Number | ||||
| SMS Texting | ||||
| Encrypted E-mail | ||||
| Agentic Outreach Tools (Phone, Text, etc.) | ||||
| Billing and Compliance Toolset | ||||
| Claims Management & Billing Clearinghouse | ||||
| Automated Quality Improvement Reviews | ||||
| Extra Features (Additional Fees Apply) | ||||
| Health Integration Exchange (HIE) Integration (Fee) | ||||
| Electronic Health Record (EHR) Integration (Fee) | ||||
| API Access (Fee) | ||||
| Pear Cares Provider Network Subcontractors | ||||
| Credentialing Assistance | ||||
| Access to Billing & Claims Module | ||||
| Compliance & Audit Support | ||||
| Provider Care Plan Review & Recommendations | ||||
| Ongoing Training & QA feedback | ||||
| Health Plan Referrals (when available) | ||||
Frequently Asked Questions
Learn more about how the Pear Suite platform supports community health workers, community-based organizations, community groups and hubs, and health plans.
The implementation process can vary greatly based on the complexity of your organization’s workflows, the number of templates that you want to build, and the level of automation that you want to add. With support from our customer success team, organizations will be guided through planning, building, and testing phases prior to going live, which can take an average 4 weeks. For organizations that want to move faster, Pear Suite offers builder tools and supplemental guides to enable a self-setup option.
Absolutely! Pear Suite can integrate and share data bidirectionally with over 90 Electronic Health Records (EHRs). Please reach out to our team to discuss options and pricing for this add on.
Pear Suite is a web-based platform, so it can be accessed on any computer with an internet connection. The platform can also be accessed on tablets as well as on smart phones through our mobile app.
Never! We offer simple, month-to-month subscription pricing that can be canceled with a 30-day notice.
We do not have an implementation fee or additional charges for training or technical assistance. The only extra fees we collect are for extra data integrations or custom reports and dashboards; however, these cases are rare.
There are a multitude of training options for organizations using our platform. This includes support from our customer success team during implementation, our online wiki guides and videos, and our community learning circles. Pear Suite also offers community health worker education through ongoing training webinars, regular platform and policy updates, and special workshops on topics like Medicaid billing, compliance, working with health plans, and culturally inclusive care. We also partner with multiple training organizations to support CHW certificate programs as well as earn CEU credits.
