Doing What Works

Community-based organizations delivering community health worker services are sitting on a growing reimbursement opportunity, and many are leaving it on the table. Not because they lack commitment or capacity, but because the billing, documentation, and technology infrastructure required to get paid for the work their teams are already doing haven’t kept pace.

Pear Suite partnered with BluePath Health and the California Health Care Foundation to find out why. Thirty-three CBOs completed a 40-question readiness assessment spanning workforce, technology, operations, and organizational foundations. 

• What the readiness assessment measures and why each domain matters
• Where CBOs most commonly fall short and what’s driving those gaps
• How technology infrastructure changes the trajectory for organizations at every size
• What steps your organization can take right now to close the gap between the care you deliver and the reimbursement you’re eligible for

• CBO leaders and executive directors navigating CalAIM billing and reimbursement for the first time
• CHW program managers assessing their organization’s documentation and compliance infrastructure
• Organizations considering or currently implementing a case management platform
• Teams that have been delivering care management services without a clear path to getting paid for them