Utilizing Technology to Supercharge CHWs

Electronic documentation is one of the most commonly cited pain points for CHWs and other community-based providers, and one of the highest-stakes. Poor documentation can delay reimbursement and create a compliance gap for organizations partnering with health plans and organizations, and obscure the real impact of the work CHWs do every day. But documentation doesn’t have to feel like a barrier.

• How to navigate technology selection—maybe for the first time
• How to capture the right information at the right time
• What managed care plans and supervisors are looking for in CHW documentation
• How to build documentation habits that don’t slow down your client interactions and make them simply an administrative exercise
• How strong charting protects both you and the people you serve.

• CHWs at any stage of their career looking to strengthen documentation skills
  Organizations onboarding CHWs to new platforms or workflows
  Program supervisors responsible for documentation quality and compliance
  CBOs preparing for or currently participating in CalAIM ECM or CHW benefit programs